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Purchasing Coordinator – Remote

  • Location: Memphis, Tennessee
  • Type: Professional Services Contract
  • Job #249

Job Description :
Position Overview
Researches and orders equipment or parts from the most cost-effective suppliers at a more complex level, requiring a high level of knowledge, experience, and problem-solving ability.  Processes returns, shipments, and credits for assigned groups of equipment and parts.

Job Responsibilities
·        Uses knowledge of parts and equipment within a trade area to source parts and supply requests (including HVAC parts, pools, and appliances) from contractors at the best possible price and terms.
·        Researches model numbers of equipment to determine appropriate parts needed for ordering.
·        Utilizes web searches to locate parts available from suppliers.
·        Researches and orders requested parts from the most cost-effective suppliers with availability of parts.
·        Works directly with contractors to resolve discrepancies in orders.  Determines correct parts/equipment needed or arranges for substitutions.
·        Enters purchase orders and documents purchases on customer claim.
·        Answers inbound and places outbound calls; provides necessary follow-up.
·        Cancels orders as needed and process returns.
·        Follows up on back-ordered parts.
·        Prepares monthly inventory reports. ·        Processes interoffice payables. 

Job Requirements
·        High school diploma or general education degree (GED) required
·        3+ years customer service and/or training, or equivalent combination of education and experience required
·        Knowledge of systems and appliances
·        Computer skills (Microsoft Word, Excel, Outlook and Web)
·        Knowledge of business unit policies and procedures is a plus
·        Ability to provide customer service and conflict resolution effectively
·        Strong attention to detail skills
·        Organizational and critical thinking skills
·        Self-starter and ability to adapt to a fast-paced environment

 

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