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Job Skills Archives: Customer Service

Customer Compliance Coordinator

  • Location: Memphis, Tennessee
  • Type: Professional Services Contract To Hire
  • Job #323

Under the general supervision of the Customer Pricing Supervisor, the Customer Compliance Coordinator will be responsible for managing vendor compliance with all of Client’s customers. Duties include reviewing and assessing vendor guides for compliance gaps, managing cross functional projects to resolve gaps, and managing customer claims/deductions from cradle to grave. In addition, this role will serve as the administrator of our customer portals including portal training as needed. The successful candidate will be a self-starter who is comfortable analyzing data, has the ability to prioritize competing deadlines, be highly organized, and able to work collaboratively with internal and external customers.  

 

 

 

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Call Center Representative

  • Location: Memphis, Tennessee
  • Type: Light Industrial Contract To Hire
  • Job #291

Seeking Customer Service and Call Center Representatives to start immediately at $14 for our city services client in Memphis, TN. Work Monday through Friday from 8:00am to 1:30pm answering phones in service to area customers.

Join our team today!

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Sr. Program Assistant

  • Location: Memphis, Tennessee
  • Type: Professional Services Contract
  • Job #251

DUTIES AND RESPONSIBILITIES

  • Conduct preliminary assessment of client needs and refer to appropriate staff
  • Schedule and confirm meetings and appointments
  • Provide basic program information and referrals for clients
  • Conduct preliminary client in-take
  • Assist/support planning and coordination of program special events
  • Track and collect performance data for entry into the MBDA Business Portal
  • Actively promote the brand of the MBDA Business Center
  • Ensure client files are properly maintained and in accordance with MBDA requirements
  • Other tasks as assigned

 

Minimum Qualifications

  • Bachelor’s degree or equivalent professional experience; emphasis on business administration preferred
  • Strong customer service and interpersonal communication skills with demonstrated ability to write clearly and persuasively
  • Team player and quick learner who focuses on program outcomes and results
  • Strong computer skills; proficient in MS Office suite, Adobe Acrobat Professional – Salesforce experience is a plus
  • Business/professionally groomed, friendly, and enthusiastic personality
  • Detail-oriented, ability to multi-task and manage time well
  • Reliable, self-starter with a proactive attitude who can anticipate needs

DUTIES AND RESPONSIBILITIES

  • Conduct preliminary assessment of client needs and refer to appropriate staff
  • Schedule and confirm meetings and appointments
  • Provide basic program information and referrals for clients
  • Conduct preliminary client in-take
  • Assist/support planning and coordination of program special events
  • Track and collect performance data for entry into the MBDA Business Portal
  • Actively promote the brand of the MBDA Business Center
  • Ensure client files are properly maintained and in accordance with MBDA requirements
  • Other tasks as assigned

 

Minimum Qualifications

  • Bachelor’s degree or equivalent professional experience; emphasis on business administration preferred
  • Strong customer service and interpersonal communication skills with demonstrated ability to write clearly and persuasively
  • Team player and quick learner who focuses on program outcomes and results
  • Strong computer skills; proficient in MS Office suite, Adobe Acrobat Professional – Salesforce experience is a plus
  • Business/professionally groomed, friendly, and enthusiastic personality
  • Detail-oriented, ability to multi-task and manage time well
  • Reliable, self-starter with a proactive attitude who can anticipate needs
Continue Reading