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Job Types Archives: Professional Services Contract To Hire

Customer Compliance Coordinator

  • Location: Memphis, Tennessee
  • Type: Professional Services Contract To Hire
  • Job #323

Under the general supervision of the Customer Pricing Supervisor, the Customer Compliance Coordinator will be responsible for managing vendor compliance with all of Client’s customers. Duties include reviewing and assessing vendor guides for compliance gaps, managing cross functional projects to resolve gaps, and managing customer claims/deductions from cradle to grave. In addition, this role will serve as the administrator of our customer portals including portal training as needed. The successful candidate will be a self-starter who is comfortable analyzing data, has the ability to prioritize competing deadlines, be highly organized, and able to work collaboratively with internal and external customers.  

 

 

 

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Benefits Specialist

  • Location: Collierville, Tennessee
  • Type: Professional Services Contract To Hire
  • Job #257

Job Summary: 

Responsible for benefits administration (self-insured and fully insured plans), plan design, policies and procedures, employee communication including eligibility and open enrollment, employee medical leave and disability administration, wellness initiatives, internal procedural and governmental compliance, financial transactions, recordkeeping, government and internal reporting, vendor contracts and relationships, plan documents, and liaison with brokers.

 

Duties and Responsibilities:

 

Benefit Plan Administration

  • Collect benefit enrollment forms and perform data entry into HRIS/Payroll
  • Assist with troubleshooting issues that arise. 
  • Assist participants with claims/eligibility difficulties. 
  • Comply with court orders for mandated dependent coverage.
  • Support, and advise HR administrators at DC locations.

 

401(k) Plan Administration

  • Process/monitor eligibility and contribution files to and from the payroll system. 
  • Monitor to ensure that the company match and contribution limits are correct. 
  • Monitor and report on employee participation by location.

 

Leave/Disability Administration

  • Administer STD, FMLA, and LTD for the home office and sales department.

 

Communication

  • Interpret plan documents and summaries and ensure related forms are available to employees.
  • Develop and monitor procedures to ensure that employees are informed about their benefits and that enrollments occur on schedule. 
  • Assist with annual open enrollment.
  • Communicate Fast Track program and troubleshoot when needed.
  • Perform Benefit and 401(k) Orientations.

 

Audit and Compliance

  • Assist with formal plan audits and filing of 5500s and other mandated government reports.
  • Conduct internal audits to ensure that enrollment and all other compliance critical procedures are followed and updated.
  • Monitor benefit arrears and troubleshoot as needed.
  • Monitor part time hours worked to ensure compliance with government requirements to offer medical coverage.

 

 

 

 

Wellness Program Administration

  • Plan and coordinate wellness program events for employees at the home office and sales department. 
  • Support all locations on their wellness programs. 
  • Track wellness participation to determine eligibility for premium discounts.

 

Reporting and Other Administration

  • Create HC Plan and Large Claims Reports for Monthly HR Committee meetings.
  • Process payments to vendors and service providers. 
  • Process/monitor eligibility updates to vendors and service providers.
  • Troubleshoot eligibility issues as needed.
  • File life and other misc. benefit claims.
  • Assist in the management of the benefits portal.

 

Year End

  • Prepare premium modeling for year-end analysis.
  • Assist with year-end discrimination testing.

 

Knowledge, Skills and Abilities:

  • Excellent problem solving and analysis skills.
  • Willingness to take a collaborative approach and work well on a team.
  • Ability to plan, establish priorities, work independently, proceed with objectives will little or no supervision, and meet deadlines.
  • Excellent interpersonal skills with the ability to routinely handle sensitive and confidential issues and documents while maintaining strict confidentiality.
  • Excellent verbal and written communication skills.
  • Demonstrates flexibility and adaptability.

 

Minimum Job Qualifications:

  • Bachelor’s Degree and 3 years of related work experience, or, an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
  • Advanced knowledge of and ability in using various software applications, particularly MS Word, Excel, and Outlook.
  • Knowledge of HR principles, practices, and systems.
  • Must seek continuous training and knowledge in order to stay abreast of changes in benefits administration.
  • Certification preferred.

 

Supervisory Responsibility:       None

 

Travel Requirements:       Must be willing to travel approximately 10% of the year.

 

Job Summary: 

Responsible for benefits administration (self-insured and fully insured plans), plan design, policies and procedures, employee communication including eligibility and open enrollment, employee medical leave and disability administration, wellness initiatives, internal procedural and governmental compliance, financial transactions, recordkeeping, government and internal reporting, vendor contracts and relationships, plan documents, and liaison with brokers.

 

Duties and Responsibilities:

 

Benefit Plan Administration

  • Collect benefit enrollment forms and perform data entry into HRIS/Payroll
  • Assist with troubleshooting issues that arise. 
  • Assist participants with claims/eligibility difficulties. 
  • Comply with court orders for mandated dependent coverage.
  • Support, and advise HR administrators at DC locations.

 

401(k) Plan Administration

  • Process/monitor eligibility and contribution files to and from the payroll system. 
  • Monitor to ensure that the company match and contribution limits are correct. 
  • Monitor and report on employee participation by location.

 

Leave/Disability Administration

  • Administer STD, FMLA, and LTD for the home office and sales department.

 

Communication

  • Interpret plan documents and summaries and ensure related forms are available to employees.
  • Develop and monitor procedures to ensure that employees are informed about their benefits and that enrollments occur on schedule. 
  • Assist with annual open enrollment.
  • Communicate Fast Track program and troubleshoot when needed.
  • Perform Benefit and 401(k) Orientations.

 

Audit and Compliance

  • Assist with formal plan audits and filing of 5500s and other mandated government reports.
  • Conduct internal audits to ensure that enrollment and all other compliance critical procedures are followed and updated.
  • Monitor benefit arrears and troubleshoot as needed.
  • Monitor part time hours worked to ensure compliance with government requirements to offer medical coverage.

 

 

 

 

Wellness Program Administration

  • Plan and coordinate wellness program events for employees at the home office and sales department. 
  • Support all locations on their wellness programs. 
  • Track wellness participation to determine eligibility for premium discounts.

 

Reporting and Other Administration

  • Create HC Plan and Large Claims Reports for Monthly HR Committee meetings.
  • Process payments to vendors and service providers. 
  • Process/monitor eligibility updates to vendors and service providers.
  • Troubleshoot eligibility issues as needed.
  • File life and other misc. benefit claims.
  • Assist in the management of the benefits portal.

 

Year End

  • Prepare premium modeling for year-end analysis.
  • Assist with year-end discrimination testing.

 

Knowledge, Skills and Abilities:

  • Excellent problem solving and analysis skills.
  • Willingness to take a collaborative approach and work well on a team.
  • Ability to plan, establish priorities, work independently, proceed with objectives will little or no supervision, and meet deadlines.
  • Excellent interpersonal skills with the ability to routinely handle sensitive and confidential issues and documents while maintaining strict confidentiality.
  • Excellent verbal and written communication skills.
  • Demonstrates flexibility and adaptability.

 

Minimum Job Qualifications:

  • Bachelor’s Degree and 3 years of related work experience, or, an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
  • Advanced knowledge of and ability in using various software applications, particularly MS Word, Excel, and Outlook.
  • Knowledge of HR principles, practices, and systems.
  • Must seek continuous training and knowledge in order to stay abreast of changes in benefits administration.
  • Certification preferred.

 

Supervisory Responsibility:       None

 

Travel Requirements:       Must be willing to travel approximately 10% of the year.

 

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Administrative Assistant

  • Location: Memphis, Tennessee
  • Type: Professional Services Contract To Hire
  • Job #261

Requirements:

The ability to multi-task while managing two separate schedules and departments is essential. The candidate will be efficient, organized, and energetic, possessing strong communication skills. Proficiency with MS Office 365 Suite is required, and a familiarity with Adobe InDesign is desired.  The ability and desire to learn the church management system, Ministry Platform, is required.

 

Primary Responsibilities:

 

Women of the Church (WOC) 

  • Schedule and reserve rooms as needed for programs, events, and other meetings.
  • Generate memos, emails, rosters, and reports, as needed.
  • Communicate, create registrations, and reports through Ministry Platform (church management system).
  • Prepare for and support all regular and special events & programs (i.e., Bible studies, luncheons, retreats, meetings).
  • Prepare monthly expense and reimbursement reports.
  • Work with WOC Director to coordinate and facilitate the delivery of flowers.

 

Nursery & Children’s Ministry 

  • Email curriculum quarterly and send out email reminders to leaders.
  • Create monthly calendars for nursery employee work schedules.
  • Create all rosters, registrations, and reports that are required.
  • Make copies when needed, including children’s bulletin, curriculum, rosters, coloring sheets, etc.
  • Promotion Sunday – handle all the clerical work needed (promoting children in Ministry Platform, signage, creating promotion postcards, sending leaders’ brochures with curriculum and pertinent information).
  • Maintain the online curriculum database.
  • Provide clerical support for programs and special events (such as Promotion Sunday, Vacation Bible School, and other family events).
  • Provide clerical support for children’s summer camp by working alongside the camp director to help with online registration, communication, fee collection, curriculum, schedules, and rosters.

 

Communications Ministry

  • Work with WOC Director, Nursery/Children’s Director, under the direction of the Communications Director, to create and send Sign Up Genius forms and assist with communication packages (graphics, brochures, emails, Enews, website, mail outs, etc.).
  • Assist Communications Director with special projects, i.e., devotionals, brochures, Survey Monkey survey, etc., for supported departments.
  • Work with Communications Director to Post information on the ministry websites and social media, as needed, after Director approval for supported departments.

 

Miscellaneous Duties

  • Serve as phone relief for the Receptionist as directed by the Human Resources Administrator
  • Be adaptable to new responsibilities and tasks as they arise

 

Requirements:

The ability to multi-task while managing two separate schedules and departments is essential. The candidate will be efficient, organized, and energetic, possessing strong communication skills. Proficiency with MS Office 365 Suite is required, and a familiarity with Adobe InDesign is desired.  The ability and desire to learn the church management system, Ministry Platform, is required.

 

Primary Responsibilities:

 

Women of the Church (WOC) 

  • Schedule and reserve rooms as needed for programs, events, and other meetings.
  • Generate memos, emails, rosters, and reports, as needed.
  • Communicate, create registrations, and reports through Ministry Platform (church management system).
  • Prepare for and support all regular and special events & programs (i.e., Bible studies, luncheons, retreats, meetings).
  • Prepare monthly expense and reimbursement reports.
  • Work with WOC Director to coordinate and facilitate the delivery of flowers.

 

Nursery & Children’s Ministry 

  • Email curriculum quarterly and send out email reminders to leaders.
  • Create monthly calendars for nursery employee work schedules.
  • Create all rosters, registrations, and reports that are required.
  • Make copies when needed, including children’s bulletin, curriculum, rosters, coloring sheets, etc.
  • Promotion Sunday – handle all the clerical work needed (promoting children in Ministry Platform, signage, creating promotion postcards, sending leaders’ brochures with curriculum and pertinent information).
  • Maintain the online curriculum database.
  • Provide clerical support for programs and special events (such as Promotion Sunday, Vacation Bible School, and other family events).
  • Provide clerical support for children’s summer camp by working alongside the camp director to help with online registration, communication, fee collection, curriculum, schedules, and rosters.

 

Communications Ministry

  • Work with WOC Director, Nursery/Children’s Director, under the direction of the Communications Director, to create and send Sign Up Genius forms and assist with communication packages (graphics, brochures, emails, Enews, website, mail outs, etc.).
  • Assist Communications Director with special projects, i.e., devotionals, brochures, Survey Monkey survey, etc., for supported departments.
  • Work with Communications Director to Post information on the ministry websites and social media, as needed, after Director approval for supported departments.

 

Miscellaneous Duties

  • Serve as phone relief for the Receptionist as directed by the Human Resources Administrator
  • Be adaptable to new responsibilities and tasks as they arise

 

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